Fees charged by Altru Immigration for consultations and services rendered with licensed immigration practitioners are non-refundable. If a licensed immigration professional is retained introduced by Altru Immigration, the person must agree to the specific terms and conditions with that licensed immigration practitioner, including refund policies agreed between the parties.

The Client acknowledges that the granting of a Visa or status and the time required for processing this application is at the sole discretion of the government and not the RCIC. Furthermore, the Client acknowledges that fees are not refundable in the event of an application refusal.

Communications between you and Altru Immigration are protected by our Privacy Policy but not by the consultant-client privilege or as a work product. Altru Immigration provides access to licensed immigration practitioner at your specific direction. We are not a law firm or a substitute for a lawyer or law firm. We cannot provide any kind of advice, explanation, opinion, or recommendation about possible legal rights, remedies, defenses, options, selection of forms or strategies, unless you retain a licensed immigration practitioner at Altru Immigration. Your access to the website is subject to our Terms of Use.